Community Netiquette: How to Avoid Stepping on Virtual Toes
Most of us know that in the typical online community, it’s not kosher to post blatant marketing materials. But when confronted by other more nuanced
Most of us know that in the typical online community, it’s not kosher to post blatant marketing materials. But when confronted by other more nuanced
Let’s get this out of the way right up front: text-based communication is extremely difficult. In face-to-face communication, you have three forms of communication taking
I’ve made the case many times that “innovation” can come in multiple forms. In fact, it’s often the seemingly minor things that capture our attention
If you’re a space nerd, you’re going to love WeChooseTheMoon.org. What is it, you ask? Wechoosethemoon.org is an interactive experience recreating the historic Apollo 11
With each new hype, new projects form often without appropriate staffing and resources, only to die down or off a short time later. Today, for
A few weeks back, the folks at Ford recently reached out to offer me a test drive of the new Lincoln MKS. I was a
If you do any public speaking, be sure to watch this video. John Hodgman is an amazing (and hilarious) storyteller and his presentation shows it.
Last week I was reading this article about Secretary of State Clinton talking about Twitter’s role in the Iranian elections. Overall, it’s an impressive statement
Having successfully made it to Seattle, I’ve been caught up in the haze of work, two year old, and unpacking. What better time to point
My friend, Jeremy Leonard made a great comment about why startups typically fail. I thought I’d share. There are three reasons partnerships fail: 1) they
TechCrunch reports on an absolutely stunning factoid: Time Magazine recently called YouTube one of the biggest tech failures of the past decade, which was hilarious.
With each new hype, new projects form often without appropriate staffing and resources, only to die down or off a short time later. Today, for
A few weeks back, the folks at Ford recently reached out to offer me a test drive of the new Lincoln MKS. I was a
Shortly before Christmas last year, I needed a new watch. It was time to step up to a “big boy watch”, forsaking the $100 jobs
A lot of great new Community Jobs this week. *HOT NEW* Social Network Coordinator/Facilitator, Boca Raton, FL *NEW* Community Manager Team Leader, Gibraltar *NEW* Community
Moving. A two year old. Co-owning a new business. Selling a house. Let’s say that things have been busy lately. Blogging has been slow, so
After another weird iPhone sync, my rented movies disappeared (along with all my other media). Since rented iTunes movies only live in one spot, they
CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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