Blog - Page 8 of 143

A humbling story

August 13, 2009

I have been “out there” on the Web for years now. Search my name and you can piece together a pretty solid picture of who

8 tips for successfully working with your legal team

August 12, 2009

For anyone who has developed community programs as part of a medium to large corporation, there are two words that can send shivers down their

Case Study: Comics in Community Communication

August 10, 2009

In 2003, I was working on the community team at The LEGO Company, the maker of those fantastic and wonderfully ubiquitous plastic interlocking bricks. During

The United Breaks Guitars Affect on United Airlines

August 9, 2009

Did you hear about (or more importantly see the YouTube video) of the United Breaks Guitar song and story? Here’s how the Vanno blog sums

Community Netiquette: How to Avoid Stepping on Virtual Toes

August 4, 2009

Most of us know that in the typical online community, it’s not kosher to post blatant marketing materials. But when confronted by other more nuanced

9 Tips for Inspired (and Inspiring) Text Communication

July 30, 2009

Let’s get this out of the way right up front: text-based communication is extremely difficult. In face-to-face communication, you have three forms of communication taking

What if you just hired better?

You don’t have to agree with everything Seth says to make following his posts worthwhile. Here’s proof : So maybe instead of getting your company on twitter, paying marketers to mention you are on twitter, and paying people to blog about your company, forget all that and just make awesome stuff that gets people excited about your products, hire people that represent the company well, and when your stuff is so awesome that friends share it with other friends, you may not even need “social media marketing” after all.

July 14, 2009

Clay Shirky on Iran, Twitter, and the changing world

Another must watch (no seriously) video from Clay Shirky. This dude is seriously amazing.

July 13, 2009

Travel Goodies

Since I’m in Chicago this week, and since I’m cleaning out my inboxes (both virtual and physical), I thought I’d share some good stuff related

July 7, 2009

JOB ALERT: VP, Social Media Sales

Andy with GasPedal just let me know that he’s posted a cool job opening on the Community Guy Job Board for a VP of Social

July 1, 2009

Hodgman: Obama is the first nerd President

If you do any public speaking, be sure to watch this video. John Hodgman is an amazing (and hilarious) storyteller and his presentation shows it.

June 24, 2009

Why is a lack of knowledge cool?

Last week I was reading this article about Secretary of State Clinton talking about Twitter’s role in the Iranian elections. Overall, it’s an impressive statement

June 22, 2009

Word of Mouth and Small Business

Having successfully made it to Seattle, I’ve been caught up in the haze of work, two year old, and unpacking. What better time to point

June 18, 2009

Why do startups fail?

My friend, Jeremy Leonard made a great comment about why startups typically fail. I thought I’d share. There are three reasons partnerships fail: 1) they

May 22, 2009

A day a minute on YouTube

TechCrunch reports on an absolutely stunning factoid: Time Magazine recently called YouTube one of the biggest tech failures of the past decade, which was hilarious.

May 21, 2009

Are dead communities the sign of a dying industry?

With each new hype, new projects form often without appropriate staffing and resources, only to die down or off a short time later. Today, for

May 20, 2009

Thanks for the memories, Ford!

A few weeks back, the folks at Ford recently reached out to offer me a test drive of the new Lincoln MKS. I was a

May 18, 2009

The power of a great story

Shortly before Christmas last year, I needed a new watch. It was time to step up to a “big boy watch”, forsaking the $100 jobs

May 16, 2009