My colleague, Jackie Huba interviewed Seth Godin about his latest book, “Linchpin“. It’s a great interview, but in particular two things stand out to the
While perhaps not the loneliest job in business, a Community Manager, especially the strategy building/implementing type is certainly at the top of the list of
Last week on the Ant’s Eye View blog, I posted an interview with Amy Krause from Velocity Marketing. Velocity, together with CBS Radio and the
A few months back, some bloggers were invited to fly onto the USS Nimitz, a working aircraft carrier. Reading the stories of the trip (here,
I have been “out there” on the Web for years now. Search my name and you can piece together a pretty solid picture of who
For anyone who has developed community programs as part of a medium to large corporation, there are two words that can send shivers down their
One of the forums I follow regularly had a very activity I wanted to share. In the words of the Nikonians admin who started the
I’m pleased to share that last week published my first whitepaper for the Online Community Research Network: 9 Tips for Inspired (and Inspiring) Text Communication.
It seems like only yesterday that journalists were laughing at blogs and the idea that blogs might have something to offer the “news” space. Things
Long ago I grew tired (and mostly annoyed) with MySpace and haven’t been back in some time. Mostly I’ve stayed away because of the site’s
Often the hardest part of starting any relationship is simply getting started. Most of us have been in the situation at some point where we
For someone who travels as much as I do, I constantly find myself scratching my head about things like having to remove my shoes, the
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) Question: via several college
Earlier this week as part of the Ask the Community Guy feature, I attempted to answer the question “How do you hire a community manager?“.
Found via Buzz Canuck, some great nuggets regarding building community! Community green thumb – a community has to be grown wild and organically or it
(This is part of Ask the Community Guy, an ongoing series of questions posed by readers for Jake, the Community Guy) Question – via Bill
As you may have noticed, I love a great quote. This one’s from Winston Churchill: “Courage is what it takes to stand up and speak;
An Art Teacher’s Guide to Critique Artwork (tags: education critique)
CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.
For information about my Community Consulting, Training and Speaker services, or to find out more about Dinner5, my unique community for community builders, contact me today.
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