Blog

The Community Manager Role

April 16, 2010

Yesterday I wrote about the “LEGO is…” meme that I ran across on Flickr. I actually found this meme thanks to a Google Alert on

LEGO is… a fantastic meme

April 15, 2010

I left LEGO 4 years ago, but I still love it. It was more than a job, it was a life’s dream come true. Not

How to Develop Robust Moderation Methodology

March 23, 2010

Moderation, at its core is about ensuring that published content on a particular site, typically submitted by the site’s users themselves, meets the terms of

Keep SXSWi Weird

March 20, 2010

Paraphrasing Bono: There’s been a lot of talk, maybe too much talk about this year’s SXSWi. This next song is Douchey South by Douchey. This

SXSW Survival Guide 2010

March 10, 2010

It’s that time of year again! This is a rehash of last year’s version, but that’s OK. It’s the same advice I’d give this year

The mind of a Community Manager

February 8, 2010

During a recent hotel stay at the wonderful Hotel Zaza in Dallas, I noticed two quotes written on the wall of my room. Both struck

When technology hates you

"I can’t get my presentation to display because my computer is having trouble" These are the words that no presenter wants to utter in front

October 16, 2006

The Power of One

As I blogged about previously, the BrickFest 2006 event this past weekend was fantastic. But of all the great things I saw and heard, there

August 29, 2006

BrickFest: what an event!

I’m back from a great weekend at BrickFest in D.C. and am only a little caught up on my rest. I think I probably slept

August 29, 2006

BrickFest, here I come!

For the 5th year in a row, I’m heading out today for BrickFest – the largest LEGO fan event in North America. This year is

August 25, 2006

The Webmaster Jam Session

Dallas is hosting some Web development rockstars for a fun event, The Webmaster Jam Session. For those in the Dallas area (and those beyond) myself,

August 23, 2006

Refresh Dallas needs speakers

Just today I volunteered to take on the even coordinator role of a fun group here in town, Refresh Dallas. What is Refresh, you ask?

August 10, 2006

Reminder: Speaking at Experiental Marketing Summit

Just a reminder (there’s still time to book tickets!), I’ll be speaking at the Experiential Marketing Summit on May 8-10 in Chicago. Here’s the topic

April 21, 2006

Speaking at Refresh Dallas

If you’re one of my Dallas readers, come by next week to the Refresh Dallas meeting. The discussion is a panel discussion, which is my

April 6, 2006

More SXSW randomness

Continuing my run down of my notes: Great quote: "Don’t blog what you don’t own" – meaning don’t talk about things that aren’t yours to

March 19, 2006

SXSW random thoughts

So I didn’t want to miss quality content during the SXSW sessions, so I was doing it old school – pen and paper, baby! Here’s

March 18, 2006

Biz Blog Essentials Final Thoughts

OK, so maybe my last post about the Essentials of Business Blogging came off as a bit harsh. It certainly wasn’t meant to be. I

March 17, 2006

SXSW podcasts and videocasts

Couldn’t make it to SXSW? Check out the podcasts and video footage from the 2006 SXSW Interactive Festival. According to the SXSW site, they’ve recorded

March 16, 2006

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jake@jakemckee.com

CX SessionS

CX Sessions is a comfortable, casual virtual gathering I host once a month at no charge for senior-level community professionals across the country. I designed it as a free, small group, no-sales event where people can relax, relate, and get real about the challenges and rewards of customer communities. It has since expanded into two career development options, CX Sessions Professional and CX Sessions Mentor, which are 3-month, cohort-based programs designed to advance community-building skills for beginners and longtime leaders alike.